Who this policy belongs to
This site is operated by GROUP JL LLC, a limited liability company registered with the Florida Division of Corporations under SunBiz Document # L19000218769, with its address at 8306 Mills Drive #452, Miami, FL 33183. We repair household appliances in customers' homes across Miami-Dade County. When this page says “we” or “us,” it means that company and nobody else.
What we collect, and why
We only ask for what a repair actually requires:
- Your name and phone number — so a technician can confirm a time window and call from the driveway.
- Your service address — the repair happens at your home, so we need to know where to drive.
- Your email address, if you send one — used to send the written quote and the invoice.
- Appliance details — brand, model and serial number from the plate, and what the machine is doing. This is what lets us bring the right part on the first visit.
We do not ask for a Social Security number, a date of birth, or bank account details. Payment for a repair is taken in person at the end of the job — card, cash or check — and no card number is entered, stored or processed on this website.
How the information is used
To schedule the visit, order the part, do the repair, invoice it, and honor the ninety-day warranty if the same symptom comes back. We also keep a service history so that when you call two years later about the same refrigerator, we already know what was replaced and when.
We do not sell, rent, trade or share customer information with other repair companies, lead services, directories or marketplaces. Your phone number is not a product. The only outside parties who ever see any part of it are the ones a repair genuinely requires: the parts distributors we order from, and, in the case of sealed refrigeration work we do not perform ourselves, the licensed HVAC contractor we refer you to — and in that case only with your say-so.
Calls, texts and email
If you call or text (786) 434-2915, we keep the number so we can call you back. Appointment reminders are sent by text or by phone only to customers who have an open job or an active warranty with us. We do not run mailing lists and we do not send promotional blasts. If you ask us to stop contacting you, we stop, and you can say so at any time by replying or by writing to service@pescol.shop.
This website itself
The site is a set of static pages. It does not require an account, it does not have a login, and it does not set advertising or tracking cookies of its own. Standard server logs kept by our hosting provider record ordinary request data such as IP address, browser type and the time of a request, which is used for security and to know whether the site is up. Every visitor and every automated crawler receives exactly the same pages — there is no version of this site served to one audience and hidden from another.
How long we keep things
Job records and invoices are kept for as long as Florida requires business records to be retained, and in practice a little longer because service history is useful to the customer. If you were never a customer — you sent a form, we quoted, you went elsewhere — ask us and we will delete what you sent.
Your choices
You can ask us what we hold about you, ask for a correction, or ask us to delete it. Call the shop or write to service@pescol.shop and we will answer within a few business days. There is no form to fill out and no fee.
Children
This is a household appliance repair service. The site is not directed at children, and we do not knowingly collect information from anyone under 13.
Changes to this policy
If this policy changes, the revised version is posted on this page with a new date at the top. We do not send a separate notice, so if it matters to you, check the date here.
How to reach a person
GROUP JL LLC
8306 Mills Drive #452, Miami, FL 33183
Phone: (786) 434-2915
Email: service@pescol.shop
Monday to Friday, 8:00am – 6:00pm; Saturday, 8:00am – 1:00pm.